11 November | 11:00 - 11:45 GMT | Online - Microsoft Teams

The Copilot Consumption Model Explained - What This Means For Your Organisation

Copilot is changing. Is your organisation ready?

Date: 11/11/2026

Time: 11:00 - 11:45 GMT

Location: Microsoft Teams (Online)

From 1 December 2026, Microsoft is introducing changes for new eligible Microsoft 365 Copilot Business purchases, bringing usage-based billing into the Copilot experience alongside traditional user licensing.

This doesn't mean every Copilot interaction will suddenly come with an additional charge. Your Copilot licence continues to provide access to everyday capabilities, while certain newer and more advanced experiences can introduce usage-based consumption measured through Copilot Credits.

For organisations, the question is therefore bigger than licensing:

How do you take advantage of more advanced Copilot capabilities while staying in control of consumption, cost and governance?

Join Trustmarque Ultima for a practical webinar where we'll strip away the terminology and explain what these changes mean for your organisation, what you need to consider ahead of 1 December, and how to prepare.

Webinar Agenda

1. What Copilot Business customers need to know

Understand Microsoft's evolving licence-plus-consumption approach and what it means for Microsoft 365 Copilot Business customers.

2. Understanding advanced Copilot experiences

Explore where consumption can come into play as Copilot moves beyond everyday assistance towards more advanced activities, agents and multi-step AI experiences.

3. Copilot Credits explained

Understand what Copilot Credits are, how they relate to usage-based consumption and why a credit isn't the same as a prompt.

4. Governance, cost control and staying in control

Explore how organisations can manage access, spending policies, limits, alerts and monitoring, and why managing consumption requires shared ownership across the organisation.

5. Building your consumption readiness plan

We'll take you through practical steps to understand your current position, prioritise the right scenarios, establish appropriate controls, monitor consumption and outcomes, and optimise based on what you learn.

Who should attend?

This webinar is designed for organisations already using or evaluating Microsoft 365 Copilot Business, including:

CIOs and IT Directors
Microsoft Licensing and CSP Specialists
Finance and Procurement Leaders
Security and Compliance Teams
Microsoft 365 Administrators
AI Governance Leads
Digital Workplace and Adoption Managers
Business Leaders responsible for AI investment and value realisation

Why Attend?

As AI capabilities become more advanced, organisations need greater visibility of how AI services are being accessed, governed and funded.

This webinar will help you understand:

What is changing for Microsoft 365 Copilot Business customers
How Copilot Credits work alongside existing licensing
Where advanced AI and agent-led scenarios may introduce consumption
How to establish governance, spending controls and ownership
How to prepare your organisation for future AI innovation without losing control of cost or risk

Take the next step

Free Copilot Credit Readiness Assessment

Understanding the change is one thing. Knowing whether your organisation is ready for it is another.

Following the webinar, we'll make our Copilot Credit Readiness Assessment available to attendees, helping you take a structured look at your organisation's current position across: